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Digital Communications & Media Manager – Benelux & France

Shell | Rotterdam | WO | Fulltime | Sluit 2017-11-28

We need someone who’s both passionate and knowledgeable about digital communications and marketing analytics to fill a highly visible and responsible role in our newly formed channel team.

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Job Title
Digital Communications & Media Manager – Benelux & France

Country of Work Location

City, State (if applicable)

Work Location
Rotterdam - Weena

Company Description
Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.

Job Description
We need someone who’s both passionate and knowledgeable about digital communications and marketing analytics to fill a highly visible and responsible role in our newly formed channel team.

What’s the role?
Reporting to the Channel & Insights Manager, you’ll be a vital part of our newly established channel team – the go-to digital marketing guru for our Benelux and France region. Working across all digital and media comms channels, you’ll keep stretching your analytical and conceptual skills to translate customer insights into digital customer offerings and personal communications.

Always looking for opportunities to create additional value, you’ll help deliver strong ROI and business growth by championing the team’s use of paid, earned and owned (digital) channels and via robust analytics and appraisal of our (digital) media campaigns, including (but not limited to) YouTube, Facebook, Instagram, Twitter, Radio and ranging between mobile, desktop, app’s and/or (digital-)OOH . Beyond that, there are plenty of challenges. You’ll be instrumental in shaping an improved digital Retail experience; you’ll spearhead exciting digital and social media initiatives and help to develop innovative digital communications activities with our agency partners.

If you love to cultivate strong working relationships, you’ll be in your element here. You’ll work closely with our Brand & Customer Value Proposition (CVP) team to develop the integrated communications plan, and to translate marketing campaigns into relevant content for the various digital channels. You’ll also enjoy sharing your skills and knowledge, whether that’s by managing a direct report (who works on our Air Miles communications) or by coaching and inspiring the wider team – your infectious enthusiasm will help us to grow our in-house expertise.

What we need from you
Whether you’re an established expert or an emerging talent, we’re looking for a variety of experience in digital communication activities, marketing analytics experience and/or Loyalty. Management experience would be useful, but not essential; if you’ve shown you can influence and steer others, we’ll help you make the most of your leadership potential.

Because it’s such a pivotal role, you’ll need to convince us you’re an effective collaborator both within your team and with internal and external partners. The ability to communicate clearly and translate specialist language into easy to understand terms is also important.

Beyond that, we want to hear from men and women with as many of the following as possible:

  • A formal marketing qualification or good experience in marketing communications.
  • Proven project delivery skills.
  • Digital expertise and strong activation and measurement skills
  • Good knowledge of channel marketing management, with a specific focus on paid media
  • Natural commercial and economic acumen
  • Success in generating insights, strategic marketing planning; brand and proposition management, marketing activation

Our values
Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.

Join us and you’ll belong to a world where you can feel pride in your achievements and propel your career with global opportunities

Women’s perspective
We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell as flexible, appealing and supportive a place for women to work as possible. And we've retained our title as a top employer for women in the Times again in 2016.

We help with things like our formal (and informal) flexible working. Like our global and transparent pay policies backed by leadership team fully supportive of our diversity ambitions. And we'll help foster your career through our Women's Career Development programme and our extensive Women's Network.

People with an impairment
At Shell, we're all about top talent. End of story. We want to encourage those of you who may face an impairment to regard Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that.

If you'd like to apply, just let us know about your circumstances. We can support you throughout the process. From application, to interview, to your first day of a rewarding career with us.

No. of Positions

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Please apply online via the 'Apply' button.

Removal Date

Agency calls not appreciated

Keywords: Vacancy, Job, Full-time, Rotterdam, Communications manager, Manager Communications and Media.

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